Privacy Policy

Effective date: 01st Aug 2024

  1. This Privacy Policy provides details about our Privacy and Cookie Policy, which Policy when using this website. We take your privacy seriously and are committed to protecting your personal information. We use the personal information that we collect from you in accordance with this Privacy and Cookie Policy.
  2. Personal information when used in this Policy means information that can identify you as an individual or is capable of identifying you. By personal information, we don’t mean general, statistical, aggregated or anonymised information.
  3. Your use of our services signifies your consent to us collecting and using your personal information as specified below.
  4. How we collect information about you? You may provide personal information to us when communicating with us about our services. We may request your name, address and e-mail address, and any other relevant information about you.
  5. How we use your information? We may use your information to confirm that your orders have been received; to validate you as a customer when using our services; to prevent and detect criminal activity, fraud, and misuse of or damage to our services or networks.
  6. How long do we keep your information for? The time periods for which we keep your information may vary according to the use or purpose attached to the information. Unless there is a specific legal requirement requiring us to keep your information, however, we will not keep it for longer than necessary for the purpose for which the information was collected or for which it is to be processed.
  7. Disclosing your information to third parties We may provide aggregate statistics about our sales, customers, traffic patterns and other website information to third parties, but these statistics will not include any information that could identify you.
  8. How can you manage your privacy preferences? If you’d like us to stop processing your information for marketing purposes, please write to us.
  9. Confidentiality
    1. By using our Services, you agree that you shall hold in the strictest confidence and not disclose to any third-party information acquired in connection with any aspect of the products and/or services offered by us. You shall notify Service Provider should you discover any loss or unauthorised disclosure of the information.
    2. Any information or material sent to Service Provider will be deemed not to be confidential unless otherwise agreed in writing by the user and Service Provider.
  10. Breach or cancellation by the service provider
    1. Service Provider is entitled without notice, in addition to any other remedy available to it at law or under these Terms, including obtaining an interdict, to cancel these Terms, limit or deny such user use of the Website and services, or to claim specific performance of any obligation whether or not the due date for performance has arrived, in either event without prejudice to Service Provider’s right to claim damages, should any user:
      1. breach any of these Terms;
      2. use the Website in an unauthorised manner; or
      3. infringe any statute, regulation, ordinance or law.
      4. Breach of these Terms entitles Service Provider to take legal action without prior notice to the user and the user agrees to reimburse the costs associated with such legal action to Service Provider on an attorney and own client scale.
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Ecliptix Limited

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County: Nairobi, District: Westlands District, Locality: Kilimani, Street: Kaburu Drive off Ngong Road, Building: Plot No. Garage Kilimani, Pinetree Plaza, Nairobi.

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